Why Reverse Solutions

Bank-backed trust. Named specialists. No call-center pitch.

Most people researching reverse mortgages aren’t afraid of the product — they’re afraid of being sold. Here’s how we work differently.

Member FDICNMLS #449196Equal Housing LenderBBB A+Direct lender, all 50 states

Let’s clear the air

It’s still your home. It was never anyone else’s.

Most of what people “know” about reverse mortgages comes from decades-old stories. Here’s what’s actually true today.

The biggest myth

“The bank takes your house.”

You keep the title

You remain the owner — just as with any other mortgage — and you can sell or pay it off whenever you choose.

  1. Truth 01

    Your family is protected

    On federally insured HECM loans, non-recourse rules generally mean your heirs will not owe more than the home is worth when the loan is due. Any remaining equity may stay with your family.

  2. Truth 02

    It’s a planning tool

    Using equity you built over decades isn’t a last resort — it’s a strategy capable homeowners use to steady cash flow, fund care at home, and protect savings.

  3. Truth 03

    You stay on your terms

    There’s no required monthly mortgage payment on many reverse mortgages. As long as the home remains your primary residence and you keep up with property charges, the loan may stay in place.

Honesty matters both ways: you’ll still be responsible for property taxes, homeowners insurance, and keeping up the home. If a reverse mortgage isn’t right for your situation, we’ll say so.

How we’re different

Trust you can verify — not just claim

Reverse Solutions is the reverse mortgage division of Community First National Bank. You’re not calling a brand with no balance-sheet story.

01 · Institution

Bank-backed

Federally chartered community bank. Member FDIC. Equal Housing Lender. NMLS #449196. BBB A+ rating.

02 · People

Named specialists

You work with a licensed reverse mortgage specialist — Toby, Andy, or Mark — not a rotating call-center queue. Every license is published.

03 · Posture

Education first

We repair myths before we talk numbers. Many FHA-insured paths require independent HUD-approved counseling — we treat that as protection, not a hurdle.

04 · Reach

Direct lender, nationwide

One-on-one guidance serving homeowners in all 50 states — with a kitchen-table tone, not a volume sales model.

Deep dive: why bank-backed guidance matters

Meet the team

Real people. Published licenses. No call center.

Borrower feedback on our site clusters around the same themes: calls returned, costs explained clearly, and no high pressure — attached to a named specialist, not a ticket number.

Meet our team
Toby English
Andy Draper
Mark English

In their words

Clear guidance. No pressure.

“No high pressure sales, just honest answers. Very quick to respond… If you're looking for someone you can trust, look no further than Andy Draper.”

— Terry, Salem, OR

“Your offered rates were clear… Toby gave clarity about closing costs and was very accurate.”

— Barbara B., Minnesota

“Mark was very helpful and answered all my questions. I always felt at ease when we talked.”

— Roger C., Rancho Cucamonga, CA

See more reviews on the homepage

Ready for a calm conversation?

Tell us what matters most. A licensed specialist will reach out on your schedule — no pressure, no obligation.